What we collect, and what we don't

The most important part, first

So what follows covers very little: your email address, and the minimum technical data any website sees when you open it.

Who handles your data

The data controller — the company that decides how and why your data is used, and the one you can turn to — is the company that develops and sells NanoTracker.

Use that address for any question about this page and to exercise the rights listed below. A person replies, not an automated system.

What we collect, and why

Four things, and three of them are your choice.

1. Your email address

We ask for it at three separate moments, and each one is your decision:

• when you download the program from this site — so we can tell you about updates and important fixes;
• when you start the free trial inside the program — to guide you through the trial days and let you know when it is about to end;
• when you buy — to send you the licence and the receipt.

We do not sell, share or trade email addresses with anyone. Every message we send has a one-click unsubscribe, and from that moment you receive nothing further.

2. Payment details

We never see them. The purchase happens entirely on Lemon Squeezy's pages; they are the merchant of record and also handle VAT. Card number, expiry date and security code never pass through our systems at any point. All we receive is confirmation that the order went through, along with the address the licence should be issued to.

3. Your IP address

This is the number that identifies your connection, and every website you open necessarily sees it: without it, the pages would not know where to go. The providers listed below process it in order to deliver the pages, protect the site from attacks and count visits. We do not use it to recognise you or to build profiles.

4. Support reports

Inside the program there is a button that sends us diagnostic files when something goes wrong. It only runs if you press it.

We use those files only to understand your problem, and we delete them once the case is closed.

Cookies: we don't use any

This site sets no cookies, neither its own nor any third party's, which is why you will not find a window asking your permission: there is nothing to authorise.

Your browser stores only two technical things, on your own computer and for your own convenience: the language you picked, and a temporary list of downloadable versions that disappears when you close the tab. Neither reaches us, and neither identifies anyone.

Site statistics

We use Cloudflare Web Analytics to know how many people visit the pages and from which countries. We chose it precisely because it works without cookies and without browser fingerprinting: it does not follow you from one site to another, it does not build a profile, and it does not allow us — or Cloudflare — to trace anything back to a person. That is why no consent is required for it.

Who helps us keep this running

We do not do all of it ourselves. These are the companies that process data on our behalf, and what each one touches.

Provider	What it does, and what it sees
GitHub Pages	Hosts the pages you are reading. Sees the IP address of anyone opening the site.
Cloudflare	Protects the site, makes it fast, counts visits without cookies, and receives the email address you leave in the form in order to pass it to Brevo.
Brevo	Sends the emails described above and keeps the subscriber lists. Based in the European Union.
Lemon Squeezy	Handles the whole purchase: payment, VAT, receipt. Card details stay with them; we never see them.

How long we keep things

• The address of someone who downloaded or started a trial: for as long as you stay subscribed. One click in any message unsubscribes you, and the address is gone.
• The address of someone who bought: for as long as the licence is active, because it is needed to reactivate it if you change computer, plus the period the law requires for accounting records.
• Diagnostic files: only for as long as it takes to resolve the case.
• Site statistics: aggregated and anonymous, with no link back to you.

Data outside the European Union

Some of the providers above are based in the United States. When data reaches them, the transfer takes place on the basis of the safeguards set out in the European Regulation — standard contractual clauses and, where applicable, the provider's participation in the data protection framework agreed between the European Union and the United States.

The fonts and images on this site are hosted here, not on external services: opening a page does not send your IP address to anyone outside the list above.

Your rights

The European Regulation gives you rights you can exercise at any time, free of charge, by writing to support@nanotracker.pro.

• Know what data of yours we hold, and receive a copy of it.
• Correct it, if it is wrong.
• Have it deleted.
• Take it elsewhere, in a format another program can read.
• Object to its use, or ask for that use to be restricted.
• Withdraw consent you had given, without that making what was done beforehand unlawful.

We reply within one month. If you think something is wrong and would rather go to an authority, you can lodge a complaint with your national data protection authority — in Italy, the Garante per la protezione dei dati personali (garanteprivacy.it).

If this page changes

If we change anything substantial — a new provider, one more piece of data — we update this page and change the date at the top. If the change concerns data you had consented to, we ask you again rather than assuming.